1. Introduction

Talin ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Talin Sourcing Platform ("Platform"). By using the Platform, you consent to the data practices described in this policy.

2. Information We Collect

3. How We Use Your Information

We use collected information to:

• Provide Services: Operate and maintain the Platform, including all features and functionality
• Process Transactions: Handle sourcing requests, RFx submissions, and contract generation
• AI Features: Power AI-assisted analysis, generation, and decision support using your project context
• Communications: Send notifications, updates, and respond to inquiries
• Personalization: Customize your experience and provide relevant recommendations
• Analytics: Analyze usage patterns to improve the Platform and develop new features
• Security: Detect, prevent, and respond to security incidents and fraudulent activity
• Compliance: Comply with legal obligations and enforce our Terms of Service
• Research: Conduct research and development to enhance our services

4. How We Share Your Information

5. AI and Machine Learning

5.1 AI Processing: We use AI and machine learning to provide features like document generation, response analysis, and intelligent recommendations. Your content may be processed by AI models to deliver these services.

5.2 Training Data: We do not use your specific business content to train public AI models. However, aggregated and anonymized usage patterns may inform service improvements.

5.3 AI Providers: We use third-party AI services (including xAI, Google, and OpenAI models) that may process your content according to their policies. We select providers with strong privacy commitments.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Role-based access control and authentication requirements
• Monitoring: Continuous security monitoring and incident response procedures
• Backups: Regular data backups for disaster recovery
• Security Audits: Periodic security assessments and vulnerability testing

However, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. When you terminate your account, we will delete or anonymize your information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes (e.g., dispute resolution, audit trails).

8. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your information (subject to legal retention requirements)
• Portability: Request a copy of your information in a portable format
• Objection: Object to certain processing of your information
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@talin.com.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for Platform functionality (authentication, session management)
• Performance Cookies: Analyze usage and improve performance
• Functionality Cookies: Remember your preferences and settings
• Analytics Cookies: Understand how users interact with the Platform

You can control cookies through your browser settings, but disabling certain cookies may limit Platform functionality.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for international transfers, such as standard contractual clauses or adequacy decisions.

11. Children's Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to deletion, and the right to opt-out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at privacy@talin.com.

13. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation (GDPR), including rights to access, rectification, erasure, restriction, portability, and objection. You also have the right to lodge a complaint with a supervisory authority. Our legal basis for processing includes contract performance, legitimate interests, and consent where applicable.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or Platform notification. The "Last updated" date at the top indicates when the policy was last revised. Your continued use after changes constitutes acceptance.

15. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@talin.com
Data Protection Officer: dpo@talin.com